What is your warranty on Veneto Bath products?
We provide a one year warranty on all of our bathroom vanities and a five year warranty for all of our plumbing fixtures which include faucets, shower systems, and tub fillers. The warranty does not cover damages from normal wear of the product, misuse, or improper maintenance and/or installation. Please contact Veneto Bath at email@example.com for warranty claims. For each claim made to Veneto Bath, the buyer must provide the original invoice with the date of purchase and a brief description of the cause of the claim with picture evidence. Any omission will invalidate the request.
Are the vanities fully assembled?
Yes, the vanities are fully assembled. You will receive 2 boxes, one for the cabinet and the other for the basin.
What is the cost of shipping for Veneto Bath products?
All orders $2500 and over including free shipping. If an order is under $2500, you will be contacted after your purchase for the cost of shipping. Alternatively, you can contact firstname.lastname@example.org with items you would like to order and your location and we can provide an estimate of shipping costs.
My order is missing a piece when I was installing it. Who do I talk to?
All inquiries about your order should be emailed to email@example.com. All of our products are factory assembled and inspected twice upon packaging. Should you be missing a piece, please send us your receipt with a detailed description and a picture within 7 days of your purchase to firstname.lastname@example.org.
I have an issue with my vanity purchase. Who do I talk to?
Customers must perform a full inspection of their product within 48 hours of receiving it. Check the outside boxes for dents or damage to the cardboard. If there are damages outside the boxes, let the driver know and inspect the product inside before the driver leaves to ensure there isn’t any internal damage.
If there are damages or defects found upon inspection, take pictures and contact email@example.com within 2 weeks with your proof of purchase.