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Warranty

WARRANTY COVERAGE:  

  • Bathroom Vanities, Toilets, & Bathtubs: 1-year warranty.
  • Plumbing Fixtures: (faucets, shower kits & tub fillers): 5-year warranty.
  • Exclusions: The warranty does not cover normal wear, misuse, or improper maintenance/installation.
  • Claims: Email shop@venetobath.com with the original invoice, a description of the claim, and photo evidence. The omission of any required information may invalidate the claim.

THE WARRANTY DOES NOT COVER: 

  • All charges to access the fixture.
  • Installation or removal charges.
  • Units that have not been installed according to the manufacturer’s instructions and in accordance with the rules, codes and laws currently governing plumbing installation.
  • All problems resulting from improper care or use of inappropriate cleaning products. Do not use acid detergents, abrasive sponges, metallic pads, alcohol-based detergents, disinfectants or other solvents. 
  • Any damage caused by hard water, lime deposits or sediments.