At Veneto Bath, we stand behind the quality of our products and are committed to providing our customers with a reliable and satisfying experience. Below is an overview of the warranty coverage for the products we offer.

All orders are subject to a 14-day claim period from the date of delivery for reporting any visible damage, missing parts, defects, or other issues with the product.

Customers must inspect their order promptly upon delivery and report any damage or defects to Veneto Bath within this 14-day period. Claims submitted after 14 days may not be eligible for replacement, exchange, or other resolution for issues that were present or reasonably identifiable at the time of delivery.

The 14-day claim period does not replace the applicable product warranty for manufacturing defects that arise during the warranty period.

Warranty Coverage

• Bathroom Vanities, Toilets, and Bathtubs are covered for 1 year from the date of purchase.
• Plumbing Fixtures (Faucets, Shower Kits, and Tub Fillers) are covered for 5 years from the date of purchase.

This warranty covers manufacturing defects under normal residential use.

What Is Not Covered

The warranty does not cover damages or issues resulting from:

• Normal wear and tear
• Misuse, abuse, or accidental damage
• Improper installation or maintenance
• Failure to follow the manufacturer’s installation instructions or local plumbing codes
• Use of harsh or improper cleaning products, including:
• Acid-based cleaners
• Abrasive sponges or pads
• Metallic scrubbers
• Alcohol-based cleaners
• Disinfectants or solvents
• Damage caused by hard water, lime scale, mineral buildup, or sediment deposits

Please note that this warranty does not cover labor costs, including charges related to accessing, removing, installing, or reinstalling fixtures.

How to Submit a Warranty Claim

If you experience an issue with your product, we are here to help. Please email shop@venetobath.com with the following information:

• Your original invoice or order number
• A clear description of the issue
• Photos showing the problem

Providing complete information helps us process your claim as quickly as possible. Missing details may delay or prevent warranty processing.